Quality Home Health FAQ

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When are Home Health Services usually needed?

A patient is discharged from the hospital and home care will help prevent re-admission.
New diagnosis requires in-home teaching to reinforce physician's plan of care, avoiding complications or unplanned hospitalizations.
Severity of illness at time of office visit requires assessment & monitoring a home to shorten recovery time or prevent hospitalization.
The patients medical condition is compromised by physical frailty, cognitive decline and/or social isolation and is best resolved by teaching family or designated caregiver's in proper disease management and treatment techniques. The patient has an exacerbation or worsening of a medical condition requiring new medications or treatment.

Why is Quality Home Health "Just like family"?

Our Agency is owned and operated by Tennesseans and has been treating patients and helping families in Tennessee for twenty (20) years. Each patient admitted to our agency is assigned to a care team to create continuity of care and improved communication.
Quality Home Health Agency is an independent agency, not a hospital based agency, therefore we must earn the trust of patients and their physicians by providing excellent clinical care and courteous service.
Our only business is home health, therefore we are able to focus all of our efforts on the home care needs of our patient and their family. The result is excellent care and highly satisfied patients and physicians. We participate in both patient and physician satisfaction surveys and they are available for review at your request.
Our agency utilities and follows a Clinical Pathways for over fifty (50) home care diagnoses. Clinical Pathways provide a guideline for consistent, highly standardized care which enables our staff to achieve optimal clinical outcomes in an efficient manner.

Who is Eligible for Home Health?

Medicare pays for home health services if all four of the follow conditions are met:

Patient is homebound.
Patient needs the skilled services of a Registered Nurse, Physical, Speech or Occupational Therapist.
Patient is under the care of a physician who establishes the home health plan of care.
Services are provided by a Medicare certified agency.

What are your Hours of Operation?

Office Hours 8am-5pm Monday-Friday. Professional staff available 24 hours / 7 days per week in all locations.

Do You Accept My Insurance?

We accept Medicare, most group insurances, private pay & limited TennCare plans. Call any office for specific answers regarding your plan.

Will the patient's care be covered by Medicare?

Medicare pays for home health services if all four of the following conditions are met:

Patient is homebound as defined by current Medicare guidelines.
Patient needs the skilled services of a Registered Nurse, Physical, Speech or Occupational Therapist.
Patient is under the care of a physician who establishes the home health plan of care.
Services are provided by a Medicare certified agency.